FAQ
FAQs – frequently asked questions.
Got a question about your FLYER e-bike? We have the answer – browse through our frequently asked questions. If you have any specific concerns, your FLYER dealer would be happy to help you.
We have a wide network of qualified FLYER dealers where you can purchase a FLYER e-bike.
If you have a question about your FLYER e-bike or need a repair or service, get in touch with your FLYER dealer.
You can also find information about your e-bike in your operating instructions.
Your FLYER dealer will advise you on the right accessories and replacement parts for your FLYER e-bike.
The superb quality of our FLYER e-bikes is reflected in our exceptional and long-term FLYER warranty. You can find information about the FLYER warranty here.
The range depends on many factors. In addition to battery capacity, the selected level of engine assistance, geographical conditions, road surface, pedal frequency, and not least the weight of the rider and their luggage as well as tyre pressure all play a decisive role.
Low temperatures in winter mean that your range will be reduced. Charge your battery inside and only attach it to your e-bike shortly before you set off.
If the bike is going to be stored for a longer period of time, e.g. over the winter, we recommend that you charge the battery to a charge level of 40-60% and store it in a dry location at room temperature. At this charge level, the battery charge level display will show three full bars. Check the charge level after 6-8 weeks at the latest and charge the battery accordingly if necessary.
In the following PDFs, you will find precise frame size details for every FLYER e-bike so you can find the right one for your height. All size recommendations serve as a guide only. We recommend that you always take the bike on a test ride since there may be some discrepancies depending on your body proportions.
The total weight includes the weight of the e-bike plus the weight of the rider and all their load or luggage.
- The permitted total weight of our FLYER e-mountainbikes is 130 kg.
- The permitted total weight of our FLYER crossover e-bikes is 149 kg.
- The permitted total weight of our FLYER touring e-bikes is 149 kg. One exception is the FLYER Gotour3, which has a permitted total weight of 180 kg.
- The permitted total weight of our FLYER urban e-bikes is 149 kg. Exceptions are the FLYER Upstreet2, which has a permitted total weight of 130 kg, and the FLYER Upstreet3, which has a permitted total weight of 180 kg.
FLYER e-bikes are available with pedal assist of up to 25 km/h and up to 45 km/h (S-pedelecs).
