Privacy statement
FLYER AG, Schwende 1, 4950 Huttwil
1. Data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy, which appears as part of this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the controller” section of this privacy policy.
How do we collect your data?
Your data is collected by you communicating it to us. This may, for example, involve data that you enter in a contact form.
Other data is collected by our IT systems automatically or following your consent when you visit the website. This includes all technical data (e.g. Internet browser, operating system, or time at which the page was visited). This data is collected automatically as soon as you visit this website.
What do we use your data for?
Some of the data is collected to ensure that the website is free of errors. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge and at any time. You also have the right to request the rectification or deletion of this data. If you have given consent for your data to be processed, you may withdraw this consent at any time for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Please contact us at any time if you have any questions about this or any other aspect of data protection.
Analysis tools and third-party tools
Your browsing behavior may be statistically analyzed when you visit this website. This is done primarily with so-called analysis programs.
You will find detailed information about these analysis programs in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
External hosting
This website is hosted externally. The personal data collected on this website is stored on the host’s/hosts’ servers. This may include IP addresses, contact requests, metadata and communication data, contract data, contact data, names, web page accesses, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Article 6 (1) (b) GDPR) and in the interest of the secure, fast and efficient provision of our online services by a professional provider (Article 6 (1) (f) GDPR). If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Our host(s) will only process your data to the extent necessary to fulfill their obligations and follow our instructions with respect to this data.
We use the following hosts:
Plan.Net Suisse AG
Haus der Kommunikation
Heinrichstrasse 267A
8005 Zürich
Order processing
We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law which guarantees that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory information
Data privacy
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains which data we collect and for what purpose we use it. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) may be subject to security vulnerabilities. Complete protection of the data against access by third parties is not possible.
Information on the controller
The data controller responsible for processing data on this website is:
FLYER AG
Schwende 1
CH-4950 Huttwil
Telephone: +41 62 959 55 55
E-mail: web@flyer.ch
The responsible body is the natural person or legal entity who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses).
Duration of storage
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place once these reasons no longer apply.
General information on the legal basis of data processing on this website
If you have consented to the processing of your data, we process your personal data on the basis of Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, insofar as special categories of data are processed pursuant to Article 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be withdrawn at any time. If your data is required for the fulfillment of a contract or to take steps prior to entering into a contract, we process your data on the basis of Article 6 (1) (b) GDPR. Furthermore, we process your data insofar as it is necessary to fulfill a legal obligation on the basis of Article 6 (1) (c) GDPR. Data may also be processed on the basis of our legitimate interest pursuant to Article 6 (1) (f) GDPR. The following paragraphs of this privacy policy provide information on the relevant legal bases in each individual case.
Data protection officer
We have appointed a data protection officer.
Eric Drissler
ED Computer & Design GmbH & Co. KG
Lina-Bommer-Weg 4
DE-51149 Köln
Telephone: +49 221-28887766
E-mail: datenschutz@edcud.de
Note on data transmission to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that it is not possible to guarantee a level of data protection comparable to that of the EU in these countries. For example, US companies are obligated to surrender personal data to security authorities without you, as the data subject, being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, analyze, and permanently store your data on US servers for surveillance purposes. We have no influence over these processing activities.
Withdrawing your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent you have already given us at any time. The legality of the data processing carried out until such withdrawal remains unaffected by the withdrawal.
Right to object to data collection in special cases and to direct marketing (Article 21 GDPR)
IF DATA IS PROCESSED ON THE BASIS OF ARTICLE 6 (1) E OR F GDPR, YOU HAVE AT ANY TIME THE RIGHT, FOR REASONS WHICH ARISE FROM YOUR SPECIAL SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU WILL FIND THE LEGAL BASIS OF PROCESSING IN THIS PRIVACY POLICY. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNING YOU UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION-WORTHY GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE ASSERTION, EXERCISE, OR DEFENCE OF LEGAL CLAIMS PURSUANT TO ARTICLE 21 (1) GDPR).
WHEN YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH DIRECT MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU FILE AN OBJECTION, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of any violation of the GDPR, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of his or her habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data transmission
You have the right to receive data that we process automatically in line with your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transmission of the data to another responsible entity, this will only be done as far as it is technically feasible.
Information, deletion, and rectification
Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, the right to have this data corrected or deleted. You can contact us at any time if you have any questions about this or any other aspect of personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time to do this. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually require time to verify this. For the duration of the verification, you have the right to demand the restriction of the processing of your personal data.
- If the processing of your personal data has taken place unlawfully, you may request that the data processing be restricted instead of deletion.
- If we no longer need your personal data, but you want it to be used if you need to exercise, defend, or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
- If you have filed an objection in accordance with Article 21 (1) GDPR, your interests must be weighed against ours. Until it is decided who has the overriding interest, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data may not be processed – apart from storing it – without your consent or for the purpose of asserting, exercising, or defending legal rights or protecting the rights of another natural person or legal entity or for reasons of important public interest cited by the European Union (EU) or a member state.
SSL and TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a contract with costs, you are required to send us your payment data (e.g. account number for direct debit authorization), this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.
Objection to advertising e-mails
We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action against unsolicited sending of advertising materials, e.g. through spam emails.
4. Data collection on this website
Cookies
Our Internet pages use what are known as cookies. Cookies are small data packages and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently on your end device (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for the processing of payment services).
Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or displaying videos). Other cookies may be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions desired by you (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure web audience), all of which are referred to as necessary cookies, are stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies that are necessary for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out solely on the basis of this consent (Article 6 (1) (a) GDPR and Section 25 (1) TTDSG); consent can be withdrawn at any time.
You can set your browser so that you are informed when cookies are set, and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Consent with Cookiebot
Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document them in accordance with data protection regulations. This technology is provided by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as “Cookiebot”).
When you visit our website, a connection will be established to the Cookiebot servers in order to obtain your consent and other statements regarding the use of cookies. Cookiebot will then store a cookie in your browser so that you will be able to locate the consents granted and/or their withdrawal. The data collected in this way is stored until you ask us to delete it, until you delete the Cookiebot cookie yourself or until the purpose for which the data is stored no longer applies. Mandatory statutory retention obligations remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6 (1) (c) GDPR.
Order processing
We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law which guarantees that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of these pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version used
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server query
- IP address
This data will not be merged with other data sources.
This data is collected on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the operator's website. In order to achieve this, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details as provided in the inquiry form, including your contact details, will be stored by us for the purpose of processing your inquiry and in the event that we have further questions. We do not pass on this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries sent to us (Article 6 (1) (f) GDPR) or on your consent (Article 6 (1) (a) GDPR) if this has been requested; consent can be withdrawn at any time.
The data entered by you in the contact form will remain with us until you request its deletion, withdraw your consent for the data being stored, or if the purpose for which the data is being stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular, retention periods – remain unaffected.
Inquiry by email, telephone, or fax
If you contact us by email, telephone or fax, your inquiry, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your inquiry. We do not pass on this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries sent to us (Article 6 (1) (f) GDPR) or on your consent (Article 6 (1) (a) GDPR) if this has been requested; consent can be withdrawn at any time.
The data you send to us with the contact request will remain with us until you request its deletion, withdraw your consent for it to be stored, or the purpose for which the data is being stored no longer applies (e.g. once the processing of your inquiry is complete). Mandatory statutory provisions – in particular, retention periods – remain unaffected.
Registration on this website
You can register on this website to use additional features on the site. We use the data entered in this way only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
In the case of important changes, for example in the scope of our services or in the case of technically necessary changes, we will use the email address provided during registration to inform you.
The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, initiating further contracts (Article 6 (1) (b) GDPR).
The data collected during registration will be stored by us as long as you are registered on this website and will subsequently be deleted. Statutory retention periods remain unaffected.
5. Social media
Elements of the social network Facebook are integrated into this website. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the United States and to other third countries.
You can find an overview of the Facebook social media elements here: https://developers.facebook.com/docs/plugins/?locale=en_US.
If the social media element is active, a direct connection is established between your device and the Facebook server. Facebook will thereby be informed that you and your IP address have visited this website. If you click on the Facebook Like button while you are logged into your Facebook account, you can link content from this website to your Facebook profile. This enables Facebook to allocate the visit to this website to your user account. Please note that, as the operator of the website, we are unaware of the content of the data transmitted or of how they are used by Facebook. Further information may be found in the Facebook privacy policy: https://de-de.facebook.com/privacy/explanation.
If consent has been obtained, the above service is used on the basis of Article 6 (1) (a) GDPR and Section 25 TTDSG. Consent can be withdrawn at any time. Insofar as consent has not been obtained, the service is used on the basis of our legitimate interest in the widest possible visibility on social media.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its disclosure to Facebook. Data processing by Facebook after forwarding is not part of the joint responsibility. The joint obligations incumbent upon us have been set out in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook tool and for ensuring that the tool is implemented on our website in a secure manner under data protection law. Facebook is responsible for the data security of Facebook products. The rights of data subjects (e.g. requests for information) regarding the data processed by Facebook can be exercised directly on Facebook. If you exercise your rights as a data subject with us, we are obligated to forward them to Facebook.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
This website uses Twitter functions. These features are offered by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
If the social media element is active, a direct connection is established between your device and the Twitter server. As a result, Twitter receives information about your visit to this website. By using Twitter and the ‘Retweet’ function, the websites you visit are linked to your Twitter account and shared with other users. Please note that, as the operator of the website, we are unaware of the content of the data transmitted or of how they are used by Twitter. Further information may be found in the Twitter privacy policy: https://twitter.com/de/privacy.
If consent has been obtained, the above service is used on the basis of Article 6 (1) (a) GDPR and Section 25 TTDSG. Consent can be withdrawn at any time. Insofar as consent has not been obtained, the service is used on the basis of our legitimate interest in the widest possible visibility on social media.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
You can adjust your Twitter privacy settings in your account settings: https://twitter.com/account/settings.
6. Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform its own analyses. It is only used to manage and display the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google’s parent company in the United States.
Google Tag Manager is used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and administration of various tools on its website. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Google Analytics
This website uses functions of the Google Analytics web analysis service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data is assigned to the user’s end device. There is no assignment to a user ID.
Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks, among other things. In addition, Google Analytics uses various modeling approaches to supplement the recorded datasets and employs machine learning technologies for data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
This service is used on the basis of your consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TTDSG. Consent can be withdrawn at any time.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
Browser plug-in
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Ads
The website operator uses Google Ads. Google Ads is an on-line advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites if the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on Google’s existing user data (e.g. location data and interests) (target group targeting). As the website operator, we can quantitatively evaluate this data by, for example, analyzing which search terms led to our advertisements being displayed and how many advertisements led to corresponding clicks.
This service is used on the basis of your consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TTDSG. Consent can be withdrawn at any time.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
Google conversion tracking
This website uses Google conversion tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google conversion tracking, Google and we can detect whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked and how often, and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We find out the total number of users who have clicked on our ads and what actions they have carried out. We do not receive any information with which we can identify the user personally. Google itself uses cookies or similar recognition technologies for identification purposes.
This service is used on the basis of your consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TTDSG. Consent can be withdrawn at any time.
More information about Google conversion tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en-US.
Meta pixel (formerly Facebook pixel)
This website uses Facebook/Meta visitor action pixels to measure the conversion of Facebook/Meta. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the United States and to other third countries.
This function tracks what visitors to the website do after they are directed to the provider's website by clicking on a Facebook advertisement. This makes it possible to evaluate the efficacy of Facebook advertisements for statistical and market research purposes and to optimize future advertising measures.
The collected data is anonymous for us, as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0). This may allow Facebook to place advertisements on Facebook pages and outside Facebook. As the site operator, we have no influence on this use of data.
This service is used on the basis of your consent in accordance with Article 6 (1) (a) GDPR and Section 25 (1) TTDSG. Consent can be withdrawn at any time.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its disclosure to Facebook. Data processing by Facebook after forwarding is not part of the joint responsibility. The joint obligations incumbent upon us have been set out in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook tool and for ensuring that the tool is implemented on our website in a secure manner under data protection law. Facebook is responsible for the data security of Facebook products. You can assert the rights of data subjects (e.g. requests for information) with regard to the data processed by Facebook directly. If you exercise your rights as a data subject with us, we are obligated to forward them to Facebook.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
You will find further information about the protection of your privacy in the Facebook data protection information: https://de-de.facebook.com/about/privacy/.
You can also deactivate the “Custom Audiences” re-marketing function in the Settings for advertisements section on https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do this.
If you do not have a Facebook account, you can deactivate Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
LinkedIn Insight Tag
This website uses the LinkedIn Insight Tag. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data processing by LinkedIn Insight Tag
With the help of the LinkedIn Insight Tag, we receive information about visitors to our website. If a website visitor is registered on LinkedIn, we can analyze the key professional data (e.g. career level, company size, country, location, industry and job title) of our website visitors and thus better tailor our site to the respective target groups. In addition, we can use LinkedIn Insight Tags to measure whether visitors to our websites are making a purchase or taking any other action (conversion measurement). Conversion measurement can also be carried out across devices (e.g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting feature that allows us to display targeted advertising outside the site to visitors to our site, although LinkedIn does not identify the advertising addressee.
LinkedIn itself also collects log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are truncated or (if they are used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.
The data collected by LinkedIn cannot be assigned to specific individuals by us as the website operator. LinkedIn will store to the collected personal data of website visitors on its servers in the USA and use it for its own advertising activities. Details can be found in LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.
Legal basis
Insofar as consent has been obtained, the aforementioned service is used solely on the basis of Art. 6 (1) (a) GDPR and Section 25 TTDSG. Consent can be withdrawn at any time. Insofar as consent has not been obtained, this service is used on the basis of Art. 6 (1) (f) GDPR; the website operator has a legitimate interest in effective advertising measures, including social media.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Objection to the use of LinkedIn Insight Tag
Object to analysis of user behavior and targeted advertising by LinkedIn with the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Members of LinkedIn can also control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website with your LinkedIn account, you must log out of your LinkedIn account before visiting our website.
Order processing
We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law which guarantees that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
7. Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is collected only on a voluntary basis. To process the newsletters, we use newsletter service providers, which are described below.
CleverReach
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter “CleverReach”). CleverReach is a service that can be used to organize and analyze the distribution of newsletters. The data entered by you for the purpose of receiving the newsletter (e.g. your email address) is stored on the servers of CleverReach in Germany or Ireland.
Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Among other things, it is possible to analyze how many recipients opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a predefined action (e.g. the purchase of a product on this website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.
Data is processed on the basis of your consent (Article 6 (1) (a) GDPR). You can withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations that have already taken place remains unaffected by the withdrawal.
If you do not wish to be analyzed by CleverReach, you must unsubscribe from the newsletter. We provide a corresponding link for this purpose in every newsletter message.
The data collected by us for the purpose of sending you the newsletter will be stored by us/the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or the newsletter service provider, insofar as this is necessary to prevent future mailings. The data from this blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the statutory requirements governing the sending of newsletters (legitimate interest within the meaning of Article 6 (1) (f) GDPR). The data is stored on the blacklist for an indefinite period. You can object to your data being stored if your interests override our legitimate interest.
Further details can be found in the CleverReach data protection provisions at: https://www.cleverreach.com/en-de/privacy-policy/.
Order processing
We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law which guarantees that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
8. Plugins and tools
YouTube with extended data protection
This website incorporates videos from the YouTube website. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. The transmission of data to YouTube partners is not necessarily excluded by advanced privacy mode. YouTube connects to the Google DoubleClick network whether or not you are watching a video.
As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This will tell the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, YouTube can directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
Des Weiteren kann YouTube nach Starten eines Videos verschiedene Cookies auf Ihrem Endgerät speichern oder vergleichbare Wiedererkennungstechnologien (z. B. Device-Fingerprinting) einsetzen. Auf diese Weise kann YouTube Informationen über Besucher dieser Website erhalten. Diese Informationen werden u. a. verwendet, um Videostatistiken zu erfassen, die Anwenderfreundlichkeit zu verbessern und Betrugsversuchen vorzubeugen.
After starting to play a YouTube video, further data processing operations may be triggered over which we have no control.
YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest for us within the meaning of Article 6 (1) (f) GDPR. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the United States and stored there. The provider of this site has no influence on this data transfer. If Google Maps is enabled, Google may use Google Fonts for the purpose of uniform presentation of fonts. When you access Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our on-line offers and easy retrievability of the places listed by us on the website. This constitutes a legitimate interest for us within the meaning of Article 6 (1) (f) GDPR. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
You can find more information about how user data is handled in Google’s privacy policy at: https://policies.google.com/privacy?hl=de.
9. eCommerce and payment providers
Processing of customer and contract data
We collect, process and use personal customer and contract data to establish, structure and modify our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to make use of the service or to bill the user. The legal basis for this is Article 6 (1) (b) GDPR.
The collected customer data is deleted after the conclusion of the contract or the end of the business relationship and the expiry of any statutory retention periods. Statutory retention periods remain unaffected.
Data transmission upon conclusion of contracts for online shops, merchants, and shipment of goods
If you order goods from us, we forward your personal data to the transport company commissioned with the delivery as well as the payment service provider commissioned for payment processing. We only disclose data that is required by the service provider to fulfill its task. The statutory basis for this is Article 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have given appropriate consent in accordance with Article Art. 6 (1) (a) GDPR, we will transmit your e-mail address to the transport company commissioned with the delivery so that they can keep you informed of the status of your order by email; you can withdraw this consent at any time.
Payment services
We use third-party payment services on our website. If you make a purchase with us, your payment data (e.g. name, payment amount, bank account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. These transactions are subject to the respective contractual and data protection provisions of the respective providers. Payment service providers are used on the basis of Article 6 (1) (b) GDPR (contract processing) and in the interests of a seamless, convenient, and secure payment process (Article 6 (1) (f) GDPR). Insofar as your consent is requested for certain actions, Article 6 (1) (a) GDPR serves as the legal basis for data processing; consent may be withdrawn at any time with future effect.
10. Own services
Dealing with applicant data
You have the opportunity to apply to us (e.g. by e-mail, post or via an on-line application form). The following covers the scope, purpose, and use of your personal data collected during the application process. We assure you that your data will be collected, processed, and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.
Scope and purpose of data collection
When you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews) insofar as this is necessary for making a decision regarding a job application. The legal basis for this is Section 26 of the Federal Data Protection Act (BDSG), under German law (initiation of an employment relationship), Article 6 (1) (b) GDPR (general contract negotiations) and – if you have provided your consent – Article 6 (1) (a) GDPR. Consent can be withdrawn at any time. Your personal data will be processed within our company and will only be passed on to persons who are involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems for the purposes of conducting the employment relationship on the basis of Section 26 of the Federal Data Protection Act (BDSG) and Article 6 (1) (b) GDPR.
Retention period of the data
If we are unable to make you a job offer, you reject a job offer, or withdraw your application, we reserve the right to retain the data you have submitted in line with our legitimate interests (Article 6 (1) (f) GDPR) for up to six months from the end of the application process (rejection or withdrawal of the application). The data is then deleted and the physical application documents are destroyed. Stored data serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the six-month period has expired (e.g. due to threatened or pending litigation), deletion will only take place once the purpose for continuing to store the data no longer applies.
Data may also be stored for a longer period if you have given your consent (Article 6 (1)(a) GDPR) or if statutory retention obligations prevent deletion.
Inclusion in the applicant pool
If we do not offer you a job, you may have the option of being added to our applicant pool. If you are accepted, all documents and information from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.
You are only admitted to the applicant pool on the basis of your express consent (Article 6 (1) (a) GDPR). The granting of consent is voluntary and has no bearing on the ongoing application process. The data subject may revoke their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, unless there are statutory reasons for retention.
Data from the applicant pool shall be irrevocably deleted no later than two years after consent has been granted.
Our social media presence
This privacy policy applies to the following social media site
- https://www.facebook.com/flyerbikes/
- https://twitter.com/flyerbikes
- https://www.flyer-bikes.com/de-de/instagram
- https://www.xing.com/pages/flyerag
- https://de.linkedin.com/company/flyerbikes?original_referer=https%3A%2F%2Fwww.google.com%2F
- https://www.youtube.com/channel/UCrvLL4v2IOqSD12jVNpozQg
Data processing through social networks
We maintain publicly accessible profiles in social networks. The individual social networks we use can be found below.
Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner advertising). When you visit our social media pages, numerous data privacy-relevant processing operations are triggered. Specifically:
if you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. As a result, you can be shown interest-based advertising on the social media page in question and on other pages. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to in the past.
Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.
Legal basis
Our social media presence aims to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Article 6 (1) (f) GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases, which must be stated by the social network operators (e.g. consent within the meaning of Article 6 (1) (a) GDPR).
Responsibility and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can, in principle, protect your rights (information, rectification, deletion, limitation of processing, data transferability, and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook).
Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.
Storage period
The data collected directly from us via the social media presence will be deleted from our systems as soon as you ask us to delete them, you revoke your consent to the storage, or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions – in particular, retention periods – remain unaffected.
We have no control over the storage duration of your data that is stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).
Your rights
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge and at any time. You also have the right to object, to data portability and to lodge a complaint with the competent supervisory authority. You may also request the rectification, blocking, deletion and, in certain circumstances, restriction of the processing of your personal data.
Individual social networks
We have a profile on Facebook. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as Meta). According to Meta, the collected data will also be transferred to the USA and other third countries.
We have entered into a joint processing agreement (Controller Addendum) with Meta. This agreement sets out which data processing operations we or Meta are responsible for when you visit our Facebook page. This agreement can be viewed at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can customize your advertising settings independently in your user account. Click on the following link and log in: https://www.facebook.com/settings?tab=ads.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.
We use the short message service Twitter. The provider of this service is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can customize your Twitter privacy settings in your user account. Click on the following link and log in: https://twitter.com/personalization.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
For details see the Twitter privacy policy: https://twitter.com/de/privacy.
We have a profile on Instagram. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
Details about how your personal data is handled can be found in the Instagram privacy policy: https://help.instagram.com/519522125107875.
We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how your personal data is handled can be found in the XING privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
Please use the following link to deactivate LinkedIn advertising cookies: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Details on how your personal data is handled can be found in the LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.
YouTube
Details on how your personal data is handled can be found in the LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.